Blog

How to Boost Employee Engagement

Employee engagement returns to the agenda of HR departments and executives on a frequent basis. After all, happy and engaged employees are more productive. Organizations spend millions of dollars to measure the engagement level of their staff and develop programs to improve their scores, but oftentimes they face disappointment when their efforts don’t bear fruit.…

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One Action to Make Change Happen

It’s not what you might think it is. It’s not deciding what to change, soliciting ideas or apologizing to people whom you wronged in the past. The most important action you can take to achieve lasting positive change is… follow-up! Why Follow-Up Matters It’s the number one difference maker in the whole change process. Here…

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The Question That Resolves Conflict

Conflict is an unfortunate and unavoidable part of our lives. While it has the potential to stimulate us to accomplish great things, it can also drag us off course, erode relationships, and keep us from becoming the kind of person we want to become. Our daily challenge is to decide which conflicts are useful and…

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“I’ll Be Happy When ___________.”

How would you fill in the blank? There is no right or wrong answer. Everyone has their own unique goals in life. You might say, I’ll be happy when I get that promotion or when we move into a bigger house or when I get that bonus. We can all think of much more than…

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Tired of Feedback? Try this Instead

Marshall Goldsmith blog - Feedforward instead of feedback

Providing feedback is considered an essential skill for leaders, something that they are supposed to do on a daily basis. After all, employees need to know how they are doing to develop in the right direction. Likewise, executives would benefit from receiving and acting on feedback to achieve positive change themselves. However, most high-achievers tend…

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Six Questions to Ask Every Direct Report

After discussing the barriers to effective coaching at the executive level, we want to dive into six simple questions that every direct report should be asked throughout the year.  This process has worked consistently well for top performing executives and produced a measurable change in their effectiveness as leaders and as coaches. For this process…

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Three Reasons Why Executives Won’t Coach

A common complaint from direct reports is that their bosses do not provide sufficient coaching. There are valid reasons for this considering how expensive a leader’s time is and how time-strapped they are to meet business objectives. However, what most reports don’t realize is that there are workarounds to this issue that bring success and…

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The Dark Side of Adding Too Much Value

Top executives are intelligent, successful people. However, being smart comes with its own set of challenges. The more we achieve, the more we want to “be right” all the time. No matter if an issue is important, trivial, or even not worth the effort, we want to voice our opinion and come out on top.…

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It’s Time to Let Go of Self-Limiting Beliefs

“I’m a terrible listener. I’ve been told that for years. My colleagues at work and even my wife say it. I guess that’s just the way I am.” Way too often, we hear otherwise brilliant leaders make counterproductive, self-limiting comments about themselves. You have undoubtedly heard them too. Maybe you have used one of the…

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Yes, You Can and Should Measure Soft Skills

Marshall Goldsmith Coaching blog - Knowledge Bank_soft skils

Every leader spends a great deal of time measuring and reviewing the key performance indicators (KPIs) for their area of responsibility. Naturally, we are keeping track of profits, sales, growth rates, and return on investments. Part of being an effective leader is identifying what really matters and setting up the right systems to measure it.…

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